This policy explains what personal information SEO Services East London collects, why we collect it, how we use it and what rights you have over it. It applies to this website and to enquiries made through it.
SEO Services East London is an independent SEO consultancy serving businesses across London. We are the data controller for the personal information described in this policy. You can reach us by phone on 020 8500 7406 or by email at [email protected].
When you submit an enquiry or estimate request, we collect the details you choose to give us. That is normally your name, your business name, an email address, a telephone number and whatever you tell us about your website and what you are trying to achieve.
Like most websites, this site may also record limited technical information such as your browser type, device and the pages you visited. Where analytics or similar tools are in use, they are there to help us understand how the site is being used rather than to identify you personally.
We use enquiry details to respond to you, to prepare an estimate and, if you go on to become a client, to deliver and administer the work. The lawful basis is either taking steps at your request before entering into a contract, performing that contract, or our legitimate interest in responding to people who contact us about our services.
We do not sell your information, and we do not use it for unrelated marketing without your agreement.
This site may set cookies that are necessary for it to function, and may use analytics cookies to measure how visitors use the pages. You can block or delete cookies through your browser settings, though some parts of a website may not work as intended if you do.
We share personal information only where it is necessary to run the business, for example with the providers who host this website, deliver our email or supply the tools we use to carry out SEO work. Those providers act on our instructions. We may also disclose information where the law requires it.
We keep personal information only for as long as we need it for the purpose it was collected for, and for any period we are required to keep records by law. Enquiries that do not lead to work are reviewed periodically and deleted once there is no longer a reason to hold them.
Under UK data protection law you have the right to ask for a copy of the personal information we hold about you, to have inaccurate information corrected, to ask us to erase it, to restrict or object to how we use it, and in some cases to receive it in a portable form. Where we rely on your consent, you can withdraw it at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within the period the law allows.
If you are unhappy with how we have handled your personal information, please tell us first so we have the chance to put it right. You also have the right to complain to the Information Commissioner's Office, the UK supervisory authority for data protection, at ico.org.uk.
We may update this policy from time to time to reflect changes in how we work or in the law. The version published on this page is the one that applies.