These terms set out the basis on which SEO Services East London provides its services. They apply alongside any proposal, estimate or written agreement covering a specific piece of work.
We provide search engine optimisation services, including local SEO, technical SEO, link building, SEO content writing, SEO audits and ecommerce SEO. The scope of any particular engagement is set out in the proposal or written agreement for that work. Anything not described there is outside the scope unless we agree otherwise in writing.
An estimate is an indication based on the information available at the time. It is not a fixed price unless we say so. Where the work turns out to be materially different from what was described to us, we will discuss the change with you before continuing.
Fees, the payment schedule and any expenses are set out in the proposal or agreement for the work. Invoices are payable by the date stated on them. We may pause work on an account where invoices remain unpaid, and we will tell you before we do so.
So that we can do the work, you agree to give us the access we reasonably need to your website, analytics and related accounts, to provide information and feedback within a reasonable time, and to make sure that any material you supply is accurate and that you have the right to use it.
Where a recommendation needs to be implemented by you or by a third party such as your developer, the outcome depends on that work being carried out. We are not responsible for delays or results affected by changes we did not make or approve.
Search engines control how websites are ranked and change their systems without notice. We work to improve the factors within our influence, but we do not guarantee any particular ranking, level of traffic, number of enquiries or volume of sales, and no statement made by us should be read as such a guarantee.
Deliverables we produce specifically for you become yours once they have been paid for in full. We keep ownership of the methods, templates and know-how we use to produce them, and we may reuse those on other work.
Each of us will keep the other's confidential information private and use it only for the purposes of the work. This does not apply to information that is already public or that we are required to disclose by law.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, we are not liable for loss of profit, loss of business, loss of anticipated savings or any indirect or consequential loss, and our total liability in connection with an engagement is limited to the fees paid for that engagement.
Either of us may end an ongoing engagement by giving reasonable written notice, unless the agreement for that work says otherwise. Work completed and costs committed up to the end of the notice period remain payable. Either of us may end an engagement immediately if the other is in serious breach of these terms and does not put it right after being asked to.
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute arising from them.
If anything here is unclear, please ask before work begins. Call 020 8500 7406 or email [email protected].